Refund and cancellation policy

Cancelling. You can cancel a paid plan at any time from Billing in your account. The plan stays active until the end of the period you have paid for, and your organization then returns to the Free plan. You will not be charged again.

Refunds. Subscription fees are not refunded for a partial period. Overage charges cover requests already made and are not refunded. If you were charged in error or the service was unavailable for a substantial part of a period, write to [email protected] within 30 days and we will put it right.

Your legal rights. Nothing in this policy limits a right you have under consumer law where you live, including any right to withdraw from a contract.

Currency. Prices are set in euros. If Stripe showed you a local-currency price at checkout, a refund is made in the currency you paid.

Contact. [email protected]